HOW TO DEAL WITH BAD REVIEWS

negative reviews Groow

One of the biggest questions I come across in this industry (or really any trade / contractor industry) is how to handle reviews, especially bad ones, real or fake. Responding to a review can make or break your brand’s reputation so it’s important to handle each one as best as you possibly can.

In this post, we’ll talk about the steps you need to take to handle real and fake negative reviews as well as give you a few good examples of what to do.