06.04Lesson6 min

Photos and posts: show you're open and busy

Real photos and a weekly post show customers, Google and AI that you're open and busy. What to add, how often, and what to skip.

A profile with recent photos and posts looks like a business that's open and busy, to customers and to Google. It's also where you show what you do, not just say it.

Photos

  • Add your logo, and a cover photo of your work or your team. Google decides which photo to show first, so make every one a good one.
  • Add real photos: your team, your vans, finished jobs, before-and-afters, and the outside of your building if customers visit, so they recognise it when they arrive.
  • Add a few new ones every month. A steady trickle keeps the profile looking current.
  • Skip stock photos. Customers can tell, and they say nothing about you.

Posts

Posts are short updates on your profile: a recent job, an offer, an event or a tip. Each one can have a photo and a button, like Call now, Book or Learn more.

  • Post once a week. The easiest source is your own work: “Replaced a 20-year-old furnace in Ankeny this week. The family was warm again the same day.”, with a photo of the job.
  • Use an Offer post for a real offer, with its dates, and an Event post for anything with a date.
  • Use the Call now button rather than putting your phone number in the text.

Profile activity · September

18 updates

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Post, photo or Q&A

Sample data

A post a week and a few photos a month: a profile that looks open and busy.

Nobody can say exactly how much posts move your spot on the map. They help customers choose you, they show Google and AI that you're active, and each one takes about ten minutes.

Do this before the next lesson

  • Upload your logo, a cover photo and at least ten real photos.
  • Write your first post about a job from this week, with a photo and a Call now or Learn more button.
  • Put a weekly reminder in your calendar for the next one.

In Groow

Groow drafts posts for your Google profile, and publishes each one to your profile once you approve it.

Put this to work on your business

Groow checks how ChatGPT, Google and Google Maps see your business every week, tells you what to fix first, and drafts the work for your OK.