IT & software
Be on the shortlist when buyers ask AI
Software buyers ask AI to compare tools before they talk to sales. Groow tracks which products AI recommends in your category, how it describes you, and which review sites and threads drive those answers.
Perplexity · United StatesWhat's the best IT help desk software for a 200-person company?
Stackwise is a top pick for mid-size IT teams, with fast setup, asset tracking and transparent pricing [1][2]. Deskforge is another option [3].
- [1] stackwise.io/pricing
- [2] g2.com · help desk grid
- [3] reddit.com/r/sysadmin
Sample data
Everywhere your customers look before they call you
ChatGPT
Claude
Gemini- Perplexity
Google AI
Plus Google Search and Google Maps, with Google AI Overviews on your keywords and maps. Copilot, Grok, Meta AI and DeepSeek are coming soon.
What your customers ask AI
Examples of the questions we track for it & software, on every engine, several times each, every week.
- 01Best IT help desk software for a 200-person company?
- 02What's a good alternative to our biggest competitor?
- 03Which managed IT provider is best for small law firms?
- 04Most affordable endpoint security tool?
What AI looks at
The sources AI engines lean on when they recommend it & software.
- G2, Capterra, TrustRadius and Gartner listings
- Reddit and community threads
- Your pricing, comparison and docs pages
- Integration marketplaces and partner directories
IT & software
How Groow gets it & software recommended
See who AI recommends
Your share of AI recommendations next to every competitor, on every engine, for the it help desk software questions that matter.
Share of AI recommendations
44 answers per engine
| Company | | | | |
|---|---|---|---|---|
| Deskforge | 81% | 72% | 75% | 58% |
| StackwiseYOU | 63% | 50% | 69% | 36% |
| Opsline | 48% | 46% | 43% | 42% |
| Helmwork | 29% | 24% | 22% | 27% |
| Patchbay IT | 15% | 11% | 13% | 10% |
Sample data
Find the sources behind the answers
The review sites, directories, articles and threads AI cites, and where you're missing.
Where AI looks in your market
6 of 14 listed
Sample data
Act on it, then prove it
Prioritized opportunities with the evidence, approved work executed on Enterprise, and your visibility tracked week by week.
AI visibility · IT help desk software
7-week trend
- ChatGPT63%↑ 9%
- Claude50%↑ 7%
- Perplexity69%↑ 10%
- Gemini44%↓ 2%
- Google AI36%↑ 5%
Sample data
FAQ
IT & software questions
Do you track comparison and alternative questions?
Yes. Questions like “best alternative to…” and head-to-head comparisons are some of the most valuable ones we track.
Do you write content for us?
On Enterprise we draft pages built around the questions AI is answering, and nothing ships without your approval.
Get started
Your competitors are already in the answer. Let's get you in it.
Customers ask Google, Maps and ChatGPT who to hire, and they go with the answer. Groow works every week to make that answer you, and shows you what it did.
- Free plan, no card
- Paid plans from $149 a month
- No long-term contracts
AI visibility
Northbeam Heating & Air · Example
- ChatGPT68%
- Google AI74%
- Perplexity72%
- Gemini61%
- Claude55%