IT & software
Be on the shortlist when buyers ask AI
Software buyers ask AI to compare tools before they talk to sales. Every week Groow checks which products get recommended for what you do, how you're described, and which review sites and threads drive those answers, then drafts the work to change them.
Updated
Perplexity · United StatesWhat's the best IT help desk software for a 200-person company?
Stackwise is a top pick for mid-size IT teams, with fast setup, asset tracking and transparent pricing [1][2]. Deskforge is another option [3].
- [1] stackwise.io/pricing
- [2] g2.com · help desk grid
- [3] reddit.com/r/sysadmin
Sample data
Everywhere they lookBefore they call you.
ChatGPT
Claude
Gemini- Perplexity
Google AI
Plus Google Search and Google Maps. Copilot, Grok, Meta AI and DeepSeek are coming soon.
What your customers ask AI
Examples of the questions we track for it & software, on every engine, several times each, every week.
- 01Best IT help desk software for a 200-person company?
- 02What's a good alternative to our biggest competitor?
- 03Which managed IT provider is best for small law firms?
- 04Most affordable endpoint security tool?
What AI looks at
The sources AI engines lean on when they recommend it & software.
- G2, Capterra, TrustRadius and Gartner listings
- Reddit and community threads
- Your pricing, comparison and docs pages
- Integration marketplaces and partner directories
IT & softwareHow Groow gets it & software recommended
See who AI recommends
Your share of AI recommendations next to every competitor, on every engine, for the it help desk software questions that matter.
Share of AI recommendations
44 answers per engine
| Company | | | | |
|---|---|---|---|---|
| Deskforge | 81% | 72% | 75% | 58% |
| StackwiseYOU | 63% | 50% | 69% | 36% |
| Opsline | 48% | 46% | 43% | 42% |
| Helmwork | 29% | 24% | 22% | 27% |
| Patchbay IT | 15% | 11% | 13% | 10% |
Sample data
Find the sources behind the answers
The review sites, directories, articles and threads AI cites, and where you're missing.
Where AI looks in your market
6 of 14 listed
Sample data
Act on it, then prove it
Prioritized opportunities with the evidence, the work done for you on Growth, and your visibility tracked week by week.
AI visibility · IT help desk software
7-week trend
- ChatGPT63%↑ 9%
- Claude50%↑ 7%
- Perplexity69%↑ 10%
- Gemini44%↓ 2%
- Google AI36%↑ 5%
Sample data
IT & software questions
Do you track comparison and alternative questions?
Yes. Questions like “best alternative to…” and head-to-head comparisons are some of the most valuable ones we track.
Do you write content for us?
Yes. On Plus we draft pages built around the questions AI is answering and publish them once you approve; on Growth our team writes and publishes up to 4 a month.
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